How does the penpal service work?


To correspond with an inmate, you can check their profile to see which institution's communication platform, such as Jpay, Securus, or gettingout, you can use to contact them. Some inmates have the option to call you if you provide us with your phone number via email along with information about the selected inmate. You can identify if an inmate has this calling option by the phone symbol displayed on their profile.



Is there an age requirement to participate as a penpal?


To correspond with an inmate, you must be at least 18 years old.







FAQ

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Are there any specific guidelines for writing letters to inmates?


Yes, there are typically specific guidelines and rules when it comes to writing letters to inmates. These guidelines are in place to ensure the safety and security of the correctional facility and all individuals involved. Here are some common guidelines for writing letters to inmates:


  • Language and Content: Use respectful language and avoid discussing inappropriate or sensitive topics. Do not include any violent, threatening, or illegal content in your letters.


  • photos and Drawings: Photos are often allowed, but check the institution's rules on the number of photos, their size, and any restrictions on content. Avoid sending explicit or inappropriate images. In some cases, hand-drawn artwork may be permitted.


  • Stamps and Envelopes: Use only plain, white envelopes and avoid using stickers or any other decorative elements. Ensure there is sufficient postage on the envelope to prevent delays.




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  • Mail Addressing: Write the inmate's full name and identification number (if available) on the envelope. Include the facility's name and address as well, following the proper format.


  • Contraband: Do not send any items considered contraband, such as drugs, weapons, or any other prohibited items.


  • Communication Platform: If you are using an online service to send messages, adhere to their specific guidelines and policies.


  • Respect Facility Rules: Different correctional facilities may have additional rules and restrictions. Familiarize yourself with the specific rules of the facility where the inmate is located.


Always verify the guidelines with the particular prison or correctional facility where the inmate is incarcerated, as rules can vary. Following these guidelines will help ensure that your correspondence is safe, respectful, and compliant with the facility's regulations.


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How long does it take to receive a response from an inmate?


There is no exact answer to this, as the time it takes for an inmate to receive a message can vary. However, generally, the longer the message being sent, the longer it may take for the inmate to receive it. Additionally, messages with photos can also take longer to reach the inmate. The actual delivery time can depend on various factors, including the institution's mail handling process and any security measures in place.



Can I send photos or gifts to my penpal?


As a general rule, it is allowed to send photos to inmates, but they should not be perfumed or contain any other objects.

You can order gifts for inmates in most prisons through certain online retailers. However, the approved online retailers may vary from one correctional facility to another. It's essential to check with your incarcerated penpal to find out which online retailers are permitted in their specific prison. Each institution may have its own list of approved vendors for sending gifts, so it's crucial to get the information directly from the inmate to ensure compliance with the facility's regulations.




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Is there any cost associated with using this penpal service?


For inmates who want to be featured on my website, I charge $15 for 6 months. For $20, they will also be featured on Facebook, Instagram, and TikTok. However, my homepage is entirely free for individuals who want to correspond with a prison inmate.



How can I report any issues or concerns regarding my penpal experience?


Please feel free to contact us at writeaninmate01@gmail.com if you encounter any issues or have any questions. We are here to assist you.


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